Staff Spotlight | Isaac Sangwa
Isaac Sangwa is a caseworker in CRIS’ Match Grant Program.
Growing up in Rwanda in a large, close-knit family with four brothers and two sisters, Isaac Sangwa was instilled with the value of education from an early age. His father had one firm rule: "As long as I’m alive, you guys are going to school." That belief carried Isaac through years of boarding school, where he spent much of his time away from his family but remained deeply connected to them through their shared faith and occasional visits during school breaks.
After high school, Isaac began working as a bus attendant, intentionally saving his earnings to fund his first semester of university. Determined to carve out a path for himself, he balanced work and studies, even launching a small DJ business to support his goals. He continued working various jobs and supporting himself through school until he earned a degree in travel and tourism management. He then secured a government position as a tour guide, establishing himself as a young adult with his own life.
Moving to the United States in 2019 was a major turning point for him. Leaving behind his close family, a stable career, and a strong community was difficult, and the transition was not easy. His first job in the U.S. was a nightshift position that left him questioning his decision to move. “Why did I come here?” he recalled. The isolation, language barriers, and cultural differences were overwhelming. In those difficult times, a co-worker took the time to encourage him and help him rebuild his confidence and see a future for himself in this new country.
In 2020, he relocated to Columbus, where he continued his employment journey as a grocery stocker, machine operator, then truck driver. In 2023, a friend and former CRIS employee encouraged him to apply for a role at CRIS. Now, as a caseworker in CRIS’ Match Grant program, he brings firsthand understanding to his work. “Because of my own upbringing, I understand where our clients are coming from,” he explains. His ability to communicate with clients in their own language provides them with a sense of comfort and trust.
One of the most rewarding aspects of his work is empowering clients to help themselves and support each other. He recalls a client who was initially frustrated when their case was closing, feeling abandoned. But later, that same client returned to express deep gratitude, even offering him a cow as a gesture of appreciation.
Working at CRIS has been a journey of personal and professional growth for him. “Working at CRIS has helped me to grow and be strong mentally,” he shares. He finds inspiration in the resilience of the clients he serves, and their stories make him stronger.